Studio Etiquette & Terms
Salon Policies & Booking Guidelines
To ensure a seamless, high-touch experience for every client, please review our studio policies prior to securing your appointment.
01
Deposit Requirement
A mandatory $25 non-refundable deposit is required at the time of booking to secure your appointment window. This deposit is directly credited toward your final service total at checkout.
Remaining balances must be paid in full via credit card, electronic transfer, or cash immediately upon completion of your style.
02
48-Hour Cancellation Window
We kindly request at least 48 hours notice for any cancellations or date adjustments. Cancellations made prior to 48 hours allow your deposit to be transferred once to a new date within 30 days.
Same-day cancellations or no-shows forfeit the deposit and will incur a fee equal to 50% of the reserved service cost.
03
Late Arrival Protocol
To respect each client's schedule, a 15-minute grace period is provided. Arrivals past 15 minutes will incur a $15 late fee. Arrivals past 20 minutes may be subject to cancellation or modification to avoid delaying subsequent appointments.
04
Pre-Service Hair Checklist
Please arrive with your hair thoroughly washed, fully detangled from root to tip, and completely blown out with no heavy oils, butters, or leave-in gels applied unless a wash service was booked as an add-on.
Hair requiring extensive detangling or pre-wash prep upon arrival will incur an additional $20 preparation fee and may extend appointment duration.
Client Care & Policies
Frequently Asked Questions
Everything you need to know about booking deposits, hair bundle requirements, lace customization, and post-installation maintenance.